Managing Gen Z at Work


LEARN WHAT GEN Z WANT FROM THE WORK ENVIRONMENT AND HOW TO BEST HANDLE THE DIFFERENCES ACROSS GENERATIONS.

“Managing Gen Z at Work completely reframed my leadership approach—turning frustration into clarity, improving engagement, and giving me practical strategies I could apply immediately with my team.”

— Mary Turner

Content

Key Subject Areas

  • Who are Gen Z?
  • What do Gen Z really want?
  • Common challenges in dealing with Gen Z
  • How Gen Z views work
  • Communication styles of Gen Z
  • Feedback & Accountability
  • Motivation & Engagement
  • Resilience & Boundaries
  • Leading Gen Z – What styles work?
  • Balancing Power Dynamics

Learning Outcomes

  • Understand the defining characteristics of Gen Z
  • Adapt leadership and communication styles
  • Provide feedback, coaching, and accountability to Gen Z
  • Manage common challenges (motivation, resilience, conflict, boundaries, retention)
  • Build engagement, loyalty, and performance with Gen Z employees

Who Should Attend

Supervisors & Managers who find themselves dealing with staff across generations, specifically Gen Z (& now Gen Alpha), and don’t know how to interrupt and manage the different perspectives, communication style, work ethic & demands of varying generations.

Download the course profile below