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Step 1 - Select a course Step 1 of 4 Course Select a Course Service Excellence Dealing with Difficult Customers Professional Telephone Skills First Impressions Handling Challenging Callers Key Service Skills Advanced Customer Service Managing Service In Your Business Advanced Service Skills For Health Professionals Service Sells “Yes, Thanks! I’ll Take It” Phone Sales Through Service Applied Service Concepts Workplace Essentials: Time Management Skills Effective Business Writing Effective Business Negotiation Service Across Cultures Retail Sales & Service Interview Techniques Leadership Training: Accounting Skills for New Supervisors Leadership Training: Leadership Skills for Supervisors Leadership Training: The ABC's of Supervising Others Leadership Training: Becoming Management Material Leadership Training: Coaching and Mentoring Leadership Training: Delegation Leadership Training: Crisis Management Leadership Training: Managing Difficult Conversations Leadership Training: Meeting Management Leadership Training: Motivating Your Workforce Leadership Training: Negotiating For Results Leadership Training: Performance Management Leadership Training: The Professional Supervisor Leadership Training: Strategic Planning Leadership Training: Writing A Business Plan Sales Training: Overcoming Objections to Nail the Sale Sales Training: Selling Smarter Sales Training: Prospecting for Leads like a Pro Sales Training: Basic Internet Marketing Sales Training: Building Relationships for Success in Sales Sales Training: Call Centre Training Sales Training: Marketing & Sales Sales Training: Marketing With Social Media Sales Training: Telesales Human Resource Training: Stress Management Human Resource Training: Developing High Performance Teams Human Resource Training: Dealing with Difficult People Human Resource Training: Bullying in the Workplace Human Resource Training: Workplace Harassment Human Resource Training: Celebrating Diversity in the Workplace Human Resource Training: Business Ethics for the Office Human Resource Training: Workplace Violence Workplace Essentials: Presentation Survival School Workplace Essentials: Problem Solving & Decision Making Workplace Essentials: Active Listening Workplace Essentials: Business Writing that Works Workplace Essentials: Conquering Your Fear of Speaking in Public Workplace Essentials: Critical Thinking Workplace Essentials: Public Speaking Under Pressure Workplace Essentials: Skills for the Administrative Assistant Effective CV Writing Service Excellence (1/2 Day) Franchise Date

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