| Short Description |
This workshop provides students with the sales skills required in modern work environments.
It is designed to be run in conjunction with the 2 Day KiwiHost Applied Service Concepts programme. |
| Duration |
2 Days |
| Who Should Attend |
Any school student who is looking for employment or further learning, where sales processes will be a crucial factor in their progress. |
| Pre-requisites |
There are no pre-requisites for this programme. |
| Key Subject Areas |
- Develop a can-do attitude
- Enhance communication skills
- Build rapport with customers
- Develop valuable sales skills
- Understand sales processes
- Understand ‘features/advantages/benefits’ mode of selling
|
| Learning Outcomes |
Students will gain:
- Unit Std 11938 Level 2 Credits 5
|
| Certification |
Following successful completion of the KiwiHost Retail Sales & Service workshop, participants will receive an internationally recognised KiwiHost certificate. |
| Materials Supplied |
Each participant will receive a comprehensive workbook, and information booklet to refer to in future. |
| Presentation Method |
Facilitator-led with highly interactive material, including video examples, exercises and discussion. |