| Short Description |
Designed to remove the apprehension often associated with writing and to build written communication skills, using the Effective Business Writing workbook. |
| Duration |
1 Day |
| Who Should Attend |
All staff who are required to communicate in writing with internal or external clients who lack the confidence or skills to present information clearly, logically and effectively. |
| Pre-requisites |
There are no pre-requisites for this programme. |
| Key Subject Areas |
- Writing in plain english
- Writing in a friendly style
- Writing good correspondence
- Editing and proof-reading
- Writing good emails, memos and faxes
- Writing good reports
|
| Learning Outcomes |
- Decide when it is appropriate to put the message in writing
- Adapt your writing to suit the needs of the reader
- Write in plain English
- Write in a friendly style, with appropriate tone and formality
- Set out letters, emails and memos in the currently accepted layout
- Structure correspondence to effectively achieve its purpose
|
| Certification |
Following successful completion of the KiwiHost Effective Business Writing workshop, participants will receive an internationally recognised KiwiHost certificate. |
| Materials Supplied |
Each participant will receive their own copy of the highly successful Effective Business Writing workbook. |
| Presentation Method |
Facilitator-led with highly interactive material, including examples, exercises and discussion. |